Comet Call Centre – Tailored Retail Training
Customer Service and Sales Techniques for Comet Call Centre
Call centres throughout the UK are one of the busiest working environments and yet they are also very high on the list when it comes to training needs. Because the people employed in the call centres are coming into contact with the general public it is essential that their training needs are identified and then …
Indesit – Tailored Training
‘Train the Trainer’ Delivery Techniques for Indesit Trainer
Top European household appliance manufacturer, Indesit Company with brands such as Indesit, Ariston and Hotpoint, commissioned Beyond the Box to formulate and deliver a series of basic and advanced sales communication training programmes for in-store teams. These were so successful that Indesit commissioned a ‘bolt-on’ programme for their current team of in-house trainers, to assist them …
Co-operative Bank Call Centre – Tailored Retail Training
Analysing the need for training
There are many companies who offer specialised training to call centres throughout the UK but very few of these will carry out any research before starting a job. Beyond The Box Ltd was commissioned by the Co-operative Bank to identify the training needs and requirements of 100 inbound telephone sales staff. The overall objective of this exercise was to deliver increased level…
Currys – Tailored Retail Training
Training can be fun and interactive!
Employers know that training could be the key solution if they want to sell new products, increase productivity, standardise working practices and generally progress in business. Despite this training is often thought of as a necessary evil by employees. However, Beyond The Box, believes that training can be incredibly rewarding and fun for those taking …
Tesco – Tailored Retail Training
Tesco training a resounding success
When Tesco introduced electrical goods to their stores, the staff needed to be trained to sell the appliances, rather than relying on the consumer to select from the shelf and take the item to a till.
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Hoover Candy – Field Training
Hoover Candy benefit from a Beyond The Box field training team
Back in early 2005, Hoover approached specialist training company, Beyond The Box, to provide a field training team that would help them to increase market share and promote the Hoover brand in key retail outlets throughout the UK. …
Ben Sherman – Tailored Retail Training
Beyond The Box Works with Ben Sherman on Increasing Sales
Global retail clothing brand Ben Sherman Group Ltd, enlisted Beyond The Box during the Summer of 2008 to deliver a highly motivational training package to their store teams at their National Sales Conference in Birmingham. …
Interactive training increased retail electrical sales
beyond the box – Case Study
Interactive training increased retail electrical sales
Product Sales
Beyond The Box Ltd were commissioned to design a field sales training programme for vacuum cleaners and deliver it nationwide to the sales staff of a major national retailer.
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